"Some edited publications are little more than a collection of related articles. In this book Calder sets out to provide stimulus to debate on the establishment of good practice in this emerging area of work… This is a substantial and potentially influential publication."
"Essential reading… New and informative research… This is a comprehensive volume… should be a well-thumbed addition to any library."
"Each chapter of the book has a multiplicity of references to more in-depth articles and research but this book is itself certainly a mine of information."
"This collection is made up of 20 chapters from practitioners and academics in England, Scotland, Ireland, Canada and the United States. It is not a general introduction to the subject and is most suitable for practitioners, managers and researchers who have some knowledge of work in this area. As the fifth volume of focusing on this client group that Calder has produced since 1999, the book is useful in helping the reader chart new developments in this area of work. I would recommend this book unconditionally to those who are interested in or want to know more about this field."